THE THRIVING ORGANISATION

MODULE ONE – JUNE 10TH DAY ONE

  • Maintaining purpose
  • Where are you now and what is happening – taking stock and making sense
  • The tree model and the value proposition; what is it that you do?
  • Applying the flywheel and hedgehog concepts to your thinking
  • Designing value
  • Who? – which customers; segmentation and targeting
  • What do the customers value? – disruption and customer expectations/ experiences – values and value
  • Creativity and innovation – finding new needs, new ways, new customers…

THE THRIVING ORGANISATION MODULE TWO – JULY 11TH – DAY TWO

  • Delivering results
  • Managing quality, service excellence and operations delivery
  • Doing the sums – strategically and operationally; the key measures and statistics
  • Positive leadership, mastery and asset solution based thinking – experimentation and inclusion
  • Staying in front
  • Organisational performance and health – beyond performance
  • Personal reflection and reflexivity – leadership and EQ
  • What is your vision to enable you and the organisation to thrive; and what is you plan of action…

Cost

Middle management courses (2 days) £855.00

Completion of all three courses (6 days) £2257.20

All courses include the following:

  • Lunch and refreshments throughout the day
  • All course material
  • Free parking

cpd certified

 

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