Those managing departments or team who take responsibility for delivering business objectives through other people. Also useful for managers who want to learn more about leading & managing and getting the best from their people.
This course respects prior management and leadership experience whilst enhancing effectiveness.
The course allows managers the opportunity to discover ways to markedly enhance the overall performance of their department, function or team and that of the organisation. Managers will examine the different elements to setting and delivering consistently high performance through different performance management systems and robust methods to uncover current performance strengths and shortcomings.
Reflection on learning from the module will then be used to set out future performance targets that are actionable and measurable.
What will I learn?
- To develop a deeper understanding and comprehensive insight to performance management through traditional and contemporary measurement methods, and deep the measures can reach in your business.
- To consider performance management systems and the service profit chain analogy. The benefits that the Balanced Scorecard and associated models could bring to your performance.
- To recognise the areas of business focus requiring development and delivery of enhanced performance.
- Understand the purpose and basis of reflective leadership practices through setting some personal and team performance goals for the next 100 days.
Course duration 2 days
When: 3 & 10 November 2020
Duration: 2 days
Cost: ALFED members £695+vat/person – non members £795+vat/person
Register: Contact Kathy Romback, training and education manager, to reserve your place. Tel: 0330 236 2800 – Email: firstname.lastname@example.org.